TOPIC CLUSTERS (ranked by ticket frequency):
 
1. [Topic] — [N tickets] — Type: [How-to]
   Common phrasing: "[How customers ask this question]"
   Resolution pattern: [What support typically tells them]
 
2. [Topic] — [N tickets] — Type: [Troubleshooting]
   ...
 
3. ...

# [Action-oriented title — e.g., "How to Set Up Email Integration"]
 
[1-2 sentence overview: What this article covers and who it's for]
 
**Time to complete:** [X minutes]
**Prerequisites:** [What they need before starting — e.g., "Admin access, API key"]
 
---
 
## Step 1: [Action verb + what to do]
 
[1-2 sentences explaining this step]
 
[Screenshot: Description of what the user should see — e.g., "Settings page with Integrations tab highlighted"]
 
> **Tip:** [Helpful context or shortcut]
 
## Step 2: [Action verb + what to do]
 
[Instructions]
 
[Screenshot: Description]
 
## Step 3: [Action verb + what to do]
 
[Instructions]
 
---
 
## Verify It Worked
 
[How to confirm the setup was successful]
 
[Screenshot: Description of success state]
 
---
 
## Troubleshooting
 
### [Common problem 1]
**Symptom:** [What the user sees]
**Cause:** [Why this happens]
**Fix:** [Step-by-step resolution]
 
### [Common problem 2]
**Symptom:** [...]
**Cause:** [...]
**Fix:** [...]
 
---
 
## FAQ
 
**Q: [Common follow-up question]**
A: [Answer]
 
**Q: [Another common question]**
A: [Answer]
 
---
 
## Related Articles
 
- [[Article title]] — [1-line description of when to read it]
- [[Article title]] — [...]

# Fix: [Problem description — e.g., "Emails Not Sending"]
 
[1-2 sentences: When you'd encounter this problem]
 
---
 
## Quick Fix
 
Try this first (resolves ~80% of cases):
 
1. [Most common fix — step 1]
2. [Step 2]
3. [Verify]
 
---
 
## If That Didn't Work
 
### Check 1: [First thing to verify]
[How to check + what to look for]
 
✅ If [expected result] → This isn't the issue. Move to Check 2.
❌ If [unexpected result] → [Specific fix for this case]
 
### Check 2: [Second thing to verify]
[How to check]
 
✅ If OK → Move to Check 3.
❌ If not → [Fix]
 
### Check 3: [Third thing to verify]
[How to check]
 
✅ If OK → Move to "Still Not Working?"
❌ If not → [Fix]
 
---
 
## Still Not Working?
 
If none of the above resolved your issue:
 
1. [What information to gather — e.g., "Screenshot of the error message"]
2. [Where to get help — e.g., "Email support@company.com with the above info"]
3. [Expected response time]
 
---
 
## Why This Happens
 
[2-3 sentences explaining the root cause for curious users. Optional but builds trust.]
 
## Related Articles
 
- [[Article]] — [Context]

# Getting Started with [Feature/Product]
 
[1-sentence: What you'll accomplish by the end of this guide]
 
**Time:** [X minutes] | **Difficulty:** [Beginner/Intermediate]
 
---
 
## What You'll Need
 
- [Prerequisite 1]
- [Prerequisite 2]
 
---
 
## Step 1: [First thing to do] (2 min)
 
[Clear instructions]
 
[Screenshot: Description]
 
## Step 2: [Second thing] (3 min)
 
[Instructions]
 
## Step 3: [Third thing] (2 min)
 
[Instructions]
 
---
 
## You're All Set! 🎉
 
[What they can now do]
 
**Next steps:**
- [Logical next action — link to next article]
- [Power user tip — link to advanced article]
- [Join community — link if applicable]

# Help Center — [Product Name]
Generated: [DATE] | Articles: [N]
 
## Getting Started
- [[getting-started-guide.md]] — First-time setup walkthrough
- [[quick-start.md]] — 5-minute quick start
 
## How-To Guides
- [[how-to-setup-email.md]] — Set up email integration
- [[how-to-invite-team.md]] — Invite team members
- ...
 
## Troubleshooting
- [[fix-emails-not-sending.md]] — Emails not sending
- [[fix-login-issues.md]] — Can't log in
- ...
 
## Reference
- [[api-rate-limits.md]] — API limits and quotas
- [[billing-plans.md]] — Plan comparison and billing FAQ